Silicontek Systems's BPO and Call Center Services includes inbound, outbound, telemarketing, technical, email and chat support, Recruitment and Payroll services for Telecom, BFSI, Hospitality & Travel, Healthcare, and Retail Sector.
Research & Marketing- Surveys and Analytics
- Sales Helpdesk
- End 2 End Sales (FOS) & Cross Sell/Up Sell
- Order Processing
- 24x7 help desk & Welcome/Notifications
- Customer Account Management
- Enquiry Handling & Complaints Resolution
- Technical Support
- IVR/Email/Chat Support