Application Development and Support Services
Silicontek Systems develops, deploys and maintains your custom-made application which integrates business strategies to achieve growth and competitive advantage with improved efficiency. We develop new applications and provide enhancement to your existing applications ensuring re-usability of components to reduce investments across software and hardware. We also help you migrate from legacy systems/platforms to next generation systems/platforms.
Custom Application Development
Custom Application Development is important to various enterprises, as off-the-shelf solutions that are available in the market may not be suitable 100% to the customer business needs. Our Application Development services include the design and development of new applications and redevelopment /redesign of existing legacy applications. We are well conversant with the classic software development life cycle and also the new software development trends such as the Agile methodology. We help deliver high-quality, flexible applications that are easy to deploy and maintain.
Application Support / Maintenance Services
Helping You Focus on Core Competencies
Staying competitive in today's economic environment requires a constant focus on efficiency, effectiveness, and continuous cost management across the enterprise. As businesses hone in on the core competencies which differentiate them in the market, it makes sense to consider ways to bring greater cost predictability to IT and customer service operations, while improving business processes and gaining organizational effectiveness and efficiency. With Application support services from Silicontek Systems, you can leverage a wide range of outsourcing options to ensure the stability, scalability, efficiency and cost effectiveness of your Applications.
In current competitive world legacy systems are the operations and knowledge backbone for various prestigious organizations. The support of such mission critical application are crucial for business growth. The range of our maintenance services is from small fixes for existing defects to implementation of new business requirements in current Applicaton. We identify and adhere to Service Level Agreements (SLAs), as confirmed by Key Performance Indicators. And we provide Level 1, Level 2 and Level 3 support in an environment defined by continuous improvement and proactive monitoring and assessment. The result is superior customer service, predictable service at a predictable cost, and a reduced Total Cost of Ownership for our clients.
Silicontek Systems application Support Managed Service is a multi-faceted offering delivered by a dedicated, experienced team of subject matter experts. Our product support mindset, history, and governance model ensure we properly manage expectations, provide measurable value-add, and meet or exceed our performance commitments to our clients and their end-customers. Silicontek Systems executes well-planned knowledge transition processes and ramp-up processes to achieve stable maintenance of Application.
We are equipped with the right technical competency to design and develop effective application migration strategy. Our process oriented approach helps in smooth transition of your application without any setback on your valuable data and at the same time retaining the basic features of your established business model. Migration from Legacy code to advanced technologies such as VB to VB .NET, or migration of MS-Windows applications to Web Application. Conversions between databases and data migration to achieve the total migration of applications.
Application and Performance Monitoring
Silicontek Systems extends its remote monitoring service to packaged as well as custom-built applications and systems, providing several high-end services with basic Level 1 support that significantly reduce the possibility of any errors or downtime in the clients' applications.Why Silicontek Systems?
- Expertise in SaaS and SOA based architecture.
- Strong domain & functional knowledge in Healthcare, Retail, Taxation, Banking and Financial Management and Insurance industries.
- We understand that timely and high quality product releases/migration requires almost round-the-clock support from our teams. We are always ready to support the customer in this aspect.
- We give priority to Intellectual Property Protection.
- Transparent approach towards continuous communication and collaboration about the process flow and project status.
Offshore Staff Augmentation services
In today’s rapidly changing times, every business entity is looking for something extra in the form of services. We are committed to providing customer centric services that are highly effective in the form of performance and cost, have a basic transparency to them with no hidden messages/cost and are focused on long term associations.
Our Offshore Staff Augmentation services (OSAS) enables you in getting qualified and experienced personnel to suit your requirements working exclusively for you from offshore. It is a perfect way to accomplish your special or seasonal projects without adding permanent staff to your workforce. Off-shore dedicated consultants working from Silicontek Systems US Delivery Centre.
Cost benefit – Using our Staff Augmentation services, it would benfit clients in lowering down cost in terms of,
- Recruiting, training, maintaining and sustaining IT resources.
- Creation, development and maintenance of additional infrastructure required.
- Carrying out periodic competency improvement programs.
- Quick Ramp-up and Ramp-down of resources.
- Expert resources that match global standards.
- Specialized IT resources for short-term projects
- A wide range of specialized IT resources.